{"id":823,"date":"2023-10-30T15:06:22","date_gmt":"2023-10-30T15:06:22","guid":{"rendered":"https:\/\/frederickyomi.ca\/uxp\/?post_type=rara-portfolio&#038;p=823"},"modified":"2024-02-22T23:51:42","modified_gmt":"2024-02-22T23:51:42","slug":"vmware-product-classification-solution","status":"publish","type":"rara-portfolio","link":"https:\/\/frederickyomi.ca\/uxp\/portfolio\/vmware-product-classification-solution\/","title":{"rendered":"VMware Product Classification Solution"},"content":{"rendered":"\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"has-text-color has-link-color wp-elements-7ddf2f5f88df84c5b51dea52e4355e66\" style=\"color:#222222;font-size:16px\">Inaccurately classifying products according to regulatory requirements can lead to significant business challenges and risks such as cross-border delays, fines and penalties.&nbsp;The VMware product classification system enables Product Release Managers to easily submit their product releases for global trade classification.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"has-text-color has-link-color has-small-font-size wp-elements-f18958ec2b90f8675bcde01ed1df3c61\" style=\"color:#444444\"><strong>My Role:<\/strong> <br>UX Strategy | UX\/UI Design | Dev. Support<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-small-font-size wp-elements-30b6459d218ddd934bc25bc006ca0bb9\" style=\"color:#444444\"><strong>Design tools:<\/strong> <br>Miro | Balsamiq | Figma<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-video\"><video autoplay loop muted src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/Screen-Recording-2024-02-19-at-8.50.31\u202fPM.mov\" playsinline><\/video><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:90%\">\n<h4 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-5a44d748d558e6f758734c352b567ccf\">Understanding the Status Quo<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-6a984dceae1b8bf0b99d6b41add3b5a7\" style=\"color:#333333;font-size:16px\">In VMware&#8217;s quest for an efficient PCQ process, they turned to a third-party SaaS application. Yet, as the story unfolded, challenges emerged like shadows in the night: soaring costs from regulatory changes, frustrating user interactions, slow performance, lack of collaboration capabilities, and poor integration with existing product release related tools.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-a8b31c0ff65b871816146e23c16c02f0\" style=\"color:#444444;font-size:16px\">Working together with a UX Researcher, we uncovered these pain points using a mix of discovery research methodologies. I also coordinated a heuristic analysis of this tool with other designers to further understand the problem areas as discovered in the initial research study.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1972\" height=\"1024\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-19-at-9.34.40\u202fPM-1972x1024.png\" alt=\"\" class=\"wp-image-908\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-19-at-9.34.40\u202fPM-1972x1024.png 1972w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-19-at-9.34.40\u202fPM-800x415.png 800w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-19-at-9.34.40\u202fPM-768x399.png 768w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-19-at-9.34.40\u202fPM-1536x798.png 1536w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-19-at-9.34.40\u202fPM-116x60.png 116w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-19-at-9.34.40\u202fPM.png 1976w\" sizes=\"(max-width: 1972px) 100vw, 1972px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h4 class=\"wp-block-heading\">Mapping out new flows<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-b87c6b145866a994f935ed966c77a30d\" style=\"color:#444444;font-size:16px\">Based on a thorough deep dive into understanding the problem and engaging in collaborative activities with the legal and trade compliance teams, I mapped out new user flows to ensure that every step in the user journey is well thought out, optimized and documented for the new design.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2880\" height=\"1620\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Slide-16_9-28.png\" alt=\"User flows for PCQ\" class=\"wp-image-824\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Slide-16_9-28.png 2880w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Slide-16_9-28-300x169.png 300w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Slide-16_9-28-1024x576.png 1024w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Slide-16_9-28-768x432.png 768w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Slide-16_9-28-1536x864.png 1536w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Slide-16_9-28-2048x1152.png 2048w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Slide-16_9-28-107x60.png 107w\" sizes=\"(max-width: 2880px) 100vw, 2880px\" \/><\/figure>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull has-custom-content-position is-position-top-left\" style=\"margin-top:0;padding-top:5vw;padding-right:5vw;padding-bottom:5vw;padding-left:5vw;min-height:329px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-90 has-background-dim\" style=\"background-color:#141414\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-333\" alt=\"\" src=\"https:\/\/pd.w.org\/2022\/07\/87262c92d42acd1c3.73206444.jpg\" style=\"object-position:77% 28%\" data-object-fit=\"cover\" data-object-position=\"77% 28%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group wp-container-content-1 is-vertical is-nowrap is-layout-flex wp-container-core-group-layout-1 wp-block-group-is-layout-flex\">\t\t<div class='wp-block-ttb-text-typing  align' id='ttbTextTyping-24d7bcef-1' data-attributes='{&quot;cId&quot;:&quot;24d7bcef-1&quot;,&quot;prefixText&quot;:&quot;designing for &quot;,&quot;typingContents&quot;:[{&quot;text&quot;:&quot;scalability&quot;,&quot;color&quot;:&quot;rgba(210, 135, 82, 1)&quot;},{&quot;text&quot;:&quot;usability&quot;,&quot;color&quot;:&quot;rgba(210, 135, 82, 1)&quot;},{&quot;text&quot;:&quot;accessibility&quot;,&quot;color&quot;:&quot;rgba(210, 135, 82, 1)&quot;}],&quot;prefixTypo&quot;:{&quot;fontSize&quot;:{&quot;desktop&quot;:61,&quot;tablet&quot;:20,&quot;mobile&quot;:18},&quot;fontStyle&quot;:&quot;italic&quot;,&quot;fontWeight&quot;:900,&quot;fontVariant&quot;:&quot;900&quot;,&quot;lineHeight&quot;:&quot;80%&quot;},&quot;prefixColor&quot;:&quot;rgba(255, 255, 255, 1)&quot;,&quot;typingContentsTypo&quot;:{&quot;fontSize&quot;:{&quot;desktop&quot;:64,&quot;tablet&quot;:20,&quot;mobile&quot;:18},&quot;fontWeight&quot;:100,&quot;fontVariant&quot;:&quot;100&quot;},&quot;align&quot;:&quot;&quot;,&quot;suffixText&quot;:&quot;&quot;,&quot;typeSpeed&quot;:100,&quot;startDelay&quot;:500,&quot;backSpeed&quot;:75,&quot;backDelay&quot;:500,&quot;isShuffle&quot;:false,&quot;isFadeOut&quot;:false,&quot;fadeOutDelay&quot;:500,&quot;isLoop&quot;:true,&quot;loopCount&quot;:0,&quot;isCursor&quot;:true,&quot;cursorChar&quot;:&quot;|&quot;,&quot;textAlign&quot;:&quot;center&quot;,&quot;background&quot;:{&quot;color&quot;:&quot;#0000&quot;},&quot;padding&quot;:{&quot;vertical&quot;:&quot;10px&quot;,&quot;horizontal&quot;:&quot;15px&quot;},&quot;suffixTypo&quot;:{&quot;fontSize&quot;:{&quot;desktop&quot;:22,&quot;tablet&quot;:20,&quot;mobile&quot;:18}},&quot;suffixColor&quot;:&quot;#333&quot;}'><\/div>\n\n\t\t<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-9f277bdc5547cccc2ac93fd5fa05253a\" style=\"color:#444444;font-size:16px\">A crucial part of this project involved integrating the new platform with existing systems at VMware, such as the product catalog. This integration aimed to streamline the process by reducing manual entry of release information and minimizing potential human errors.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-c300d2d04dd7d75d9404788e11d26041\" style=\"color:#444444;font-size:16px\">Our overarching goal was to ensure that all product types, including SaaS and On-Prem products, could be properly classified within the tool. This became even more vital during the VMware acquisition by Broadcom, as it was necessary to incorporate Broadcom&#8217;s products into the classification system as well.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-faeb7e96e62570c478e55d0e16ce7e4f\" style=\"color:#444444;font-size:16px\">I visualized the layout and structure of the pages. This allowed us to share various options under consideration, exchange early ideas, and iterate efficiently with low-fidelity prototypes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2880\" height=\"986\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/PCQ.png\" alt=\"PCQ wireframes\" class=\"wp-image-825\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/PCQ.png 2880w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/PCQ-300x103.png 300w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/PCQ-1024x351.png 1024w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/PCQ-768x263.png 768w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/PCQ-1536x526.png 1536w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/PCQ-2048x701.png 2048w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/PCQ-175x60.png 175w\" sizes=\"(max-width: 2880px) 100vw, 2880px\" \/><\/figure>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h4 class=\"wp-block-heading\">Designing the details<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-284604e5273bd61788b57e5369dfff3f\" style=\"color:#444444;font-size:16px\">It is widely known that most people are visual learners. Consequently, it is always interesting when design effort gets to the point of high-fidelity prototypes. Every relevant stakeholder starts to see and appreciate design solutions and decisions. <\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-e07a988bb0e3efdcce6c6422841f2d3b\" style=\"color:#444444;font-size:16px\">I led the design prototyping process, creating prototypes tailored to each identified user role and the admin console, and laying a solid foundation for my team to create further screens in both light and dark user interfaces. These new designs leverage established terminologies across the user groups.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-b22009fb39114489e4297aee81e85a02\" style=\"color:#444444;font-size:16px\">They also played a dual role, informing both the planning and execution of usability testing, as well as the design-to-development workflow. My approach involved a deep dive into design, interactive prototyping and accessibility, using VMware&#8217;s Clarity Design System. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3840\" height=\"3222\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ-1.png\" alt=\"PCQ Screenshots\" class=\"wp-image-910\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ-1.png 3840w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ-1-800x671.png 800w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ-1-1220x1024.png 1220w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ-1-768x644.png 768w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ-1-1536x1289.png 1536w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ-1-2048x1718.png 2048w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ-1-72x60.png 72w\" sizes=\"(max-width: 3840px) 100vw, 3840px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2880\" height=\"1911\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2.png\" alt=\"PCQ Screenshots\" class=\"wp-image-911\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2.png 2880w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2-800x531.png 800w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2-1543x1024.png 1543w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2-768x510.png 768w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2-1536x1019.png 1536w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2-2048x1359.png 2048w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2-90x60.png 90w\" sizes=\"(max-width: 2880px) 100vw, 2880px\" \/><\/figure>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h4 class=\"wp-block-heading\">Status Management<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-2a55a143c2ab350e848e28b0bb6d281d\" style=\"color:#444444;font-size:16px\">During our discovery research study, Product Release Managers and Trade Compliance Officers expressed significant concerns regarding the inability to review past actions and the absence of automated progress monitoring for current requests. In response, I worked closely with key stakeholders to develop a comprehensive status management system featuring clear visual cues displayed on the homepage and questionnaire pages. These intuitive indicators eliminated the need for external assistance for progress report.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1569\" height=\"330\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-556.png\" alt=\"Status Management\" class=\"wp-image-912\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-556.png 1569w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-556-800x168.png 800w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-556-768x162.png 768w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-556-1536x323.png 1536w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-556-285x60.png 285w\" sizes=\"(max-width: 1569px) 100vw, 1569px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1569\" height=\"330\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-557.png\" alt=\"Status Management\" class=\"wp-image-913\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-557.png 1569w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-557-800x168.png 800w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-557-768x162.png 768w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-557-1536x323.png 1536w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-557-285x60.png 285w\" sizes=\"(max-width: 1569px) 100vw, 1569px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-8 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Historical view<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-8feba8338f33c1ae6a18e4a36bd6f847\" style=\"color:#444444;font-size:16px\">I maximized the real estate on the homepage to offer users a comprehensive view of all submitted requests across various statuses, enabling easy access to historical data.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1378\" height=\"1024\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-559-1378x1024.png\" alt=\"\" class=\"wp-image-914\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-559-1378x1024.png 1378w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-559-800x595.png 800w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-559-768x571.png 768w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-559-1536x1142.png 1536w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-559-81x60.png 81w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-559.png 1628w\" sizes=\"(max-width: 1378px) 100vw, 1378px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Easy request submission<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-dbaf19c996156fdbe8b2b86362095911\" style=\"color:#444444;font-size:16px\">I designed a simplified PCQ request process, leveraging integration with existing product release tools, thereby eliminating manual entry of product-related information.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1378\" height=\"1024\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-558-1378x1024.png\" alt=\"Form\" class=\"wp-image-915\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-558-1378x1024.png 1378w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-558-800x595.png 800w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-558-768x571.png 768w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-558-1536x1142.png 1536w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-558-81x60.png 81w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2023\/10\/Frame-558.png 1628w\" sizes=\"(max-width: 1378px) 100vw, 1378px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h4 class=\"wp-block-heading\">Admin Console<\/h4>\n\n\n\n<p style=\"font-size:16px\">We wanted the admin console to function as the powerhouse enabling the Trade Compliance team to efficiently oversee product classification questionnaires, enabling swift responses to global regulatory shifts independently of technical support.<\/p>\n\n\n\n<p style=\"font-size:16px\">Inspired by the functionality of Microsoft PowerPoint, I designed the system to provide users with real-time visibility into the changes they make, ensuring seamless and responsive management.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-video\"><video autoplay loop muted src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/Screen-Recording-2024-02-20-at-3.22.03\u202fPM.mov\" playsinline><\/video><\/figure>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-10 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h4 class=\"wp-block-heading\">Business Impact<\/h4>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p class=\"has-text-color has-link-color wp-elements-aa11e36e662bf32508f4e1bcbc9f460a\" style=\"color:#444444;font-size:16px\"><strong>Reduced Cost:<\/strong> More than $400,000 saved annually in license and enhancement costs.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-0dabae7bb98a06d93298a10db3e68ede\" style=\"color:#444444;font-size:16px\"><strong>Strategic Capabilities:<\/strong> Scalability, smooth communication and end-to-end integration with other systems are strategic advantages that were a result of the new PCQ platform<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-83137db73d04e1377c118c9dd1c5f21e\" style=\"color:#444444;font-size:16px\"><strong>Data Privacy: <\/strong>With PCQ becoming an internal application, VMware got control over all PCQ-related data creation, access, modification and deletion.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Next Steps<\/h4>\n\n\n\n<ol>\n<li style=\"font-size:16px\"><strong>AI Integration: <\/strong>Looking ahead, enhancing system efficiency can be achieved through the integration of artificial intelligence. By leveraging existing product release data, AI offers the potential to automate the classification of new products, paving the way for a more streamlined process.<\/li>\n\n\n\n<li style=\"font-size:16px\"><strong>Scale: <\/strong>Product classification remains a predominantly manual process in numerous organizations, primarily due to the intricacies of their product\/service portfolios. As our team has successfully tackled various challenges within the classification process, exploring avenues to package this as a standalone product for other organizations presents an intriguing opportunity for future growth.<\/li>\n<\/ol>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-11 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading has-text-align-center has-black-color has-text-color has-link-color wp-elements-496e373164483f18006be35f050cc811\" id=\"https:\/\/www.figma.com\/proto\/ZuyLIy7RJvycbK89FQgOv2\/PCQ_me?type=design&amp;node-id=17-45905&amp;t=CCpO4tjDJZ1LyKjQ-0&amp;scaling=scale-down-width&amp;page-id=10%3A16226&amp;starting-point-node-id=11%3A18448&amp;hide-ui=1\" style=\"font-style:normal;font-weight:300;text-transform:capitalize\">High Fidelity Prototype<\/h3>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/www.figma.com\/proto\/ZuyLIy7RJvycbK89FQgOv2\/PCQ_me?type=design&amp;node-id=17-45905&amp;t=CCpO4tjDJZ1LyKjQ-0&amp;scaling=scale-down-width&amp;page-id=10%3A16226&amp;starting-point-node-id=11%3A18448&amp;hide-ui=1\" target=\"_blank\" rel=\"https:\/\/www.figma.com\/proto\/ZuyLIy7RJvycbK89FQgOv2\/PCQ_me?type=design&amp;node-id=17-45905&amp;t=CCpO4tjDJZ1LyKjQ-0&amp;scaling=scale-down-width&amp;page-id=10%3A16226&amp;starting-point-node-id=11%3A18448&amp;hide-ui=1 noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2-1.png\" alt=\"FIGMA LINK\" class=\"wp-image-916\" style=\"width:100px\" title=\"Button\" srcset=\"https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2-1.png 200w, https:\/\/frederickyomi.ca\/uxp\/wp-content\/uploads\/2024\/02\/PCQ2-1-60x60.png 60w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/a><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-background has-link-color wp-elements-70d2d1385ae075cb9e63b899d22c7835\" style=\"background-color:#e8f1f9\">Curious about this case study and eager to delve deeper into the objectives, UX strategy, design process, success metrics and business impact? I would be delighted to share insights about these and the challenges faced, the innovative strategies employed and more from this compelling project during an interview discussion. <br>Feel free to contact me via email at <a href=\"mailto:\" data-type=\"mailto\" data-id=\"mailto:\">frederick.ogunyomi@gmail.com <\/a><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Inaccurately classifying products according to regulatory requirements can lead to significant business challenges and risks such as cross-border delays, fines and penalties.&nbsp;The VMware product classification system enables Product Release Managers to easily submit their product releases for global trade classification. My Role: UX Strategy | UX\/UI Design | Dev. Support Design tools: Miro | Balsamiq &hellip; <\/p>\n","protected":false},"author":1,"featured_media":863,"comment_status":"open","ping_status":"closed","template":"","rara_portfolio_categories":[10],"_links":{"self":[{"href":"https:\/\/frederickyomi.ca\/uxp\/wp-json\/wp\/v2\/rara-portfolio\/823"}],"collection":[{"href":"https:\/\/frederickyomi.ca\/uxp\/wp-json\/wp\/v2\/rara-portfolio"}],"about":[{"href":"https:\/\/frederickyomi.ca\/uxp\/wp-json\/wp\/v2\/types\/rara-portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/frederickyomi.ca\/uxp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/frederickyomi.ca\/uxp\/wp-json\/wp\/v2\/comments?post=823"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/frederickyomi.ca\/uxp\/wp-json\/wp\/v2\/media\/863"}],"wp:attachment":[{"href":"https:\/\/frederickyomi.ca\/uxp\/wp-json\/wp\/v2\/media?parent=823"}],"wp:term":[{"taxonomy":"rara_portfolio_categories","embeddable":true,"href":"https:\/\/frederickyomi.ca\/uxp\/wp-json\/wp\/v2\/rara_portfolio_categories?post=823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}